Privacy Policy – Runewall Security

Last updated: 16/09/2026

This privacy notice explains how Runewall Security Limited (“we”, “us” or “our”) collects, uses, shares and protects personal information when you visit www.runewallsecurity.com, contact us or use our services. We are the controller responsible for the personal information described in this notice.

Who we are

Controller: Runewall Security Limited
Registered address: Chicklade Lodge, Chicklade, Salisbury, SP3 5SU
Company number: 17371144
Email: info@runewallsecurity.com

Personal information we collect

Identity and contact information, such as your name, job title, organisation, postal address, email address and telephone number.

Communications, including enquiries, feedback, support requests and marketing preferences.

Technical and usage information, such as your IP address, browser type, device information, pages visited, referring website and the date and time of access.

Any other information you choose to provide, including information submitted through forms or correspondence.

How we collect your information

We collect information directly from you when you complete a form, use our services, subscribe to communications or contact us. We also collect certain technical information automatically through cookies and similar technologies. We may receive information from service providers, business partners and publicly available sources where permitted by law.

How and why we use your information

To provide our website, products and services, manage accounts and respond to enquiries. Our lawful bases are performance of a contract and our legitimate interests in operating our business.

To maintain security, prevent fraud, troubleshoot problems and improve our website and services. Our lawful basis is our legitimate interests in keeping our systems secure and effective.

To comply with legal, regulatory, tax and accounting obligations. Our lawful basis is compliance with a legal obligation.

To send marketing communications where you have consented or where we are otherwise permitted to do so. Our lawful bases are consent or our legitimate interests, as applicable. You may opt out at any time.

To establish, exercise or defend legal claims. Our lawful basis is our legitimate interests in protecting our legal rights.

Cookies and similar technologies

We use strictly necessary cookies to make the website work. With your permission, we may also use analytics, preference or advertising cookies. You can manage non-essential cookies through our cookie controls. For details of the cookies we use, their purposes and duration, see our Cookie Policy.

Sharing your information

We may share personal information with trusted service providers that support our website, hosting, IT, communications, analytics, professional advice and business administration. We may also disclose information where required by law, to protect legal rights, or in connection with a sale, merger or reorganisation. We require service providers to protect personal information and use it only for agreed purposes.

International transfers

If personal information is transferred outside the UK, we use an appropriate safeguard recognised under UK data protection law, such as an adequacy regulation or approved contractual protections. You may contact us for more information about the safeguards used.

Data retention and security

We keep personal information only for as long as reasonably necessary for the purposes described in this notice, including legal, accounting and reporting requirements. Retention periods depend on the nature of the information, why it was collected and applicable legal requirements. We use appropriate technical and organisational measures designed to protect personal information against unauthorised access, alteration, disclosure, loss or destruction.

Your data protection rights

Ask for access to your personal information.

Ask us to correct inaccurate or incomplete information.

Ask us to erase information in certain circumstances.

Ask us to restrict how information is used in certain circumstances.

Object to processing based on legitimate interests or for direct marketing.

Ask to receive or transfer information in a portable format where applicable.

Withdraw consent at any time where processing is based on consent.

Complain to a data protection supervisory authority.

To exercise your rights, contact us using the details above. We may need to verify your identity before acting on a request. You also have the right to complain to the UK Information Commissioner’s Office (ICO) at ico.org.uk. We would appreciate the opportunity to address your concerns first.

Marketing

You can ask us to stop sending marketing communications at any time by using the unsubscribe option in a message or contacting us. Opting out of marketing will not affect service-related communications.

Third-party links

Our website may contain links to websites, plug-ins or services operated by third parties. We do not control their privacy practices. Please read their privacy notices before providing personal information.

Changes to this notice

We may update this notice from time to time. The latest version will be published on this page and the “Last updated” date will be revised.